In Before The Lock is a podcast from Erica Kuhl and Brian Oblinger about community, customer experience, and leadership at scale. Listen and subscribe on Apple Podcasts, Spotify, Overcast, Pocket Casts, and everywhere that podcasts are found.
🔓 43: The UI of your operational plan
Erica and Brian talk about why you need a community roadmap, how to build it, and how to present it in your organization.
Community Industry News:
Building A Roadmap:
Sponsored By:
Super Forum is the largest and most comprehensive conference for executives, community managers, marketing, membership, and customer success professionals who want to connect, engage, and create better customer and member experiences.
C School will help get hands-on education, mentorship, independent practice, and land a full-time job in community.