In Before The Lock is a podcast from Erica Kuhl and Brian Oblinger about community, customer experience, and leadership at scale. Listen and subscribe on Apple Podcasts, Spotify, Overcast, Pocket Casts, and everywhere that podcasts are found.
🔓 95: An expectation that you’re listening
How to get started collecting feedback and ideas from your community when you can’t commit to full-blown ideation and complex processes.