🔓 32: They love it when you say “Agile”

Working with Product and Engineering to gather customer feedback, increase feature adoption, and build better products with communities.

• Community Industry News:

  • Common Room raised $32.3 Million in a Series B

  • Higher Logic launches new product packaging

  • Philippe Beaudette joined StackOverflow as Community Manager (Trust & Safety)

  • Or Manor joined ThinkUp Global as Community Manager

  • Jillian Bejtlich joined Zapier as Director of Community

  • Allison Able joined Sisense as Sr. Manager of Community

  • Jacob Gross joined Alignable as Community Manager

  • Amanda Peterson joined MURAL as Community Manager

  • Gabby McCone was promoted to Program Manager, Business Community at Pinterest

  • Francisco Fonseca is Creator at the Journey Endurance Club

  • Katherine Morillo was promoted to Community Manager at Airbnb

• Working with Product and Engineering:

  • Brian’s Blog Post on Building Product Communities

  • “Engineers are not good at dealing with customers!”

• Sponsored by:

  • Higher Logic’s new options for customer communities will help B2B companies improve customer experience and success, tailor marketing efforts, build brand advocates, and scale support efforts.

  • The 2021 Community Club Summit is the virtual event for builders and leaders in community-led companies. Join for free on May 11-13 for three days of content, thousands of attendees, and over 25 speaker sessions.