In Before The Lock is a podcast from Erica Kuhl and Brian Oblinger about community, customer experience, and leadership at scale. Listen and subscribe on Apple Podcasts, Spotify, Overcast, Pocket Casts, and everywhere that podcasts are found.
🔓 24: Preparation meets opportunity
Erica and Brian revisit their 2020 predictions, discuss current trends, and look ahead to 2021.
Trends and Predictions:
Aftershow:
Sponsored by:
Localist’s community event platform gives you the tools to connect, grow and engage your community.
🔓 2: The next normal
Living in lockdown, trends and predictions for the industry, and how empathy will guide us forward.
#covidlife:
Trends and Predictions:
“The worst time to plan for a crisis is during the crisis” - Brian on Twitter
Okta CEO on their virtual conference (subscription required)
Sponsored by:
Khoros’ Atlas Community is a community for community professionals to connect with peers, share best practices, and discuss digital customer experience.