In Before The Lock is a podcast from Erica Kuhl and Brian Oblinger about community, customer experience, and leadership at scale. Listen and subscribe on Apple Podcasts, Spotify, Overcast, Pocket Casts, and everywhere that podcasts are found.

Employees Brian Oblinger Employees Brian Oblinger

🔓 20: Employees are customers, too

Enlisting, enabling, and motivating internal employees to take an active role in the success of your customer community.

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