In Before The Lock is a podcast from Erica Kuhl and Brian Oblinger about community, customer experience, and leadership at scale. Listen and subscribe on Apple Podcasts, Spotify, Overcast, Pocket Casts, and everywhere that podcasts are found.
🔓 110: Uniquely people-powered
Erica and Brian return to discuss the impact of AI on community, customer marketing, and education — and what to do about it.