🧵 90: Opportunities

“Thinking more about ambassador programs. The problem with most is that the benefits to the ambassador don’t immediately benefit them personally or professionally. I think that needs to change. Any good examples from programs you’ve seen?” — Joshua Grose

🔓 72: People who say nice things

How to build a successful advocacy program.

• Community Industry News:

  • Jessa Brown joined Alma as Senior Manager, Community Engagement

  • Tess Brown joined Outreach as Senior Program Manager, Community Engagement

  • Marjorie Anderson joined Product School as Director of Community

  • Manuel Hernández joined Thrivable as VP, Community & Partnerships

  • IIham Boulghallat joined Cisco as Head of Community Programs

  • Samantha Sorscher joined Fiverr as Team Lead, Community & Social Impact

  • Victor Rubio Rivera was promoted to Sr. Manager, Community Engagement at Public.com

  • Jocelyn Hsu was promoted to Director, Creator Community at Picsart

  • Sokwo Gospel joined YOGO as Community Manager

  • John Yates joined Higher Logic as a Senior Analyst 

  • Marie Sinkova joined MedVidi as Community Manager

  • Jennifer Serrat joined CoachHub as Coach Community Manager

  • Peter Broadley was promoted to Manager, Community Strategy and Engagement at CSA Group

  • Aaron White joined WalkMe as Community Events Manager

  • Christopher Shernaman joined CiscoMeraki as Community Platform Operations Manager

  • Evan Hamilton joined HubSpot as Director of Community 

• Advocacy:

  • Our episode on Superusers

  • Erica’s Customer Marketing Ecosystem slide