🔓 38: More of an AND than an OR

Should you host your community on Slack, Discord, or a purpose-built community platform?

• Community Industry News:

  • Jenny Weigle launched her community consulting business

  • Taylor Harrington joined Groove as Head of Community

  • Jocelyn Hsu was promoted to Senior Manager, Creator Community at PicsArt

  • Shaveta Sharma was promoted to Deliver Manager Online Communities at Grazitti

• Slack vs. Community Platforms

  • Forums are over!

  • “But one of the things that I think it takes people a while to wrap their heads around is Slack is specifically designed for some group of people who are aligned around the accomplishment of some goal or set of goals, as opposed to we’re all interested in Star Wars or something like that. It’s a lousy social network in the broad, generic sense. It’s a lousy replacement for a bulletin board or discussion. Reddit is better at being Reddit than Slack.” - Stewart Butterfield (CEO Slack), Stratechery July 2020

• Sponsored By:

  • The CX Confessions podcast from Khoros connects you to voices from the C-suite to share their secrets for creating sensational customer experiences.

  • Commsor integrates with all the tools you already use, tying your community data together and enabling you to unlock insights, measure impact, and build a community-led company.