🔓 29: Post, vote, comment, ask a question, answer a question, or attend a user group

Defining, measuring, and executing community engagement programs to grow your community and achieve your business goals. Also, Peeps.

• Community Industry News:

  • Holly Firestone promoted to VP, Community

  • Advice for DEI in Your Communities

  • Circle raises $4M

  • Commsor raises $16M

  • Twitter announces ‘Communities’

• Engagement:

  • Definition of Engagement

  • Definition of Thread Depth

  • Definition of Solution Rate

  • Definition of Responsiveness

• Programs:

  • Definition of Member Onboarding

  • Community Metrics Template

  • Episode 27 on Content Programs

  • Episode 26 on Groups

  • Episode 5 on Gamification

  • Episode 7 on Superuser Programs

  • Episode 20 on Employee Engagement

• Aftershow:

  • Peeps

• Sponsored By:

  • Grow your community and prove ROI with Orbit, the community experience platform that puts members first

  • Hivebrite’s Community Group Strategy eBook will help you understand the benefits of a group strategy, how and when to great a group, how to offer value, and tips to ensure success.