🔓 6: So far, so good
Our live session at the 2020 Virtual Comm Chat Summit about our biggest fails unironically ends in failure due to severe weather, Brian pivots to live Q&A, and Bella saves the day.
#BlackLivesMatter
Failure Stories:
The intention of this episode was to swap stories about the biggest fails we’ve made in our careers and share lessons learned. We will publish those as a separate episode. Thanks to the audience for being gracious as the storm wreaked havoc on our plans!
Bella:
Community Books:
Building Brand Communities by Carrie Melissa Jones
Social Customer Experience by Dave Evans and Joe Cothrel
Social Media Marketing by Dave Evans and Jake McKee
Learning vs. Experience: