🔓 9: Everyone wants a cool dashboard

All about community measurement - Part 2: Targeting specific stakeholders, designing effective reports, and telling compelling stories.

• Designing Reports:

  • 1-page PDF report

  • Erica’s weekly Chatter report

  • Remove The Legend To Become One

  • Resource: Community Metrics Template

  • Resource: Quarterly Update Template

  • Tableau Viz of the Day

• Telling Compelling Stories:

  • The Seven Basic Plots

  • Erica’s Blog: Story Time

• Sponsored by:

  • Vanilla cloud-based customer community software. Drive loyalty, grow sales, and reduce service costs

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